Terms & Conditions

Health and Safety

Any personal belongings you bring onto the premises are your responsibility. Any damaged or loss will not be compensated by Ovrload.

Acknowledgement of risk:

By taking part in Ovrload classes, you acknowledge that participation in fitness activities and the use of equipment may involve risks, including but not limited to physical injury (e.g., sprains, strains, or fractures) and other unforeseen health issues.

It is expected that you follow instructions of staff and if you are unsure about any activity or movement, you check before proceeding. By signing up for classes and engaging in activities at Ovrload, you assume full responsibility for any injuries, illnesses, damages, or other losses you may incur.

Confirmation of health status 

By signing up for classes at Ovrload, you confirm that:

  • You are in good health and physically able to participate in exercise and fitness activities.

  • You have disclosed any medical conditions or physical limitations to Ovrload.

  • You understand it is your responsibility to seek medical advice before participating in exercise, especially if you have existing conditions or concerns.

You cannot exercise in Ovrload unsupervised. All sessions will be coach led.

By agreeing to these Terms and Conditions you are declaring yourself fit and able to take part in physical activity at Ovrload.

Clinic Etiquette

You must wear activewear/sports clothing at all times when exercising. The coach leading the session and/or the Director of Ovrload holds the right to deny anyone from exercising if your clothing is deemed inappropriate or unsafe.

Arrive five minutes before your session is set to start, in a quiet manner in case another session is still in progress.

Bring your own sweat towel and use appropriately.

When parking and walking to the gym, be considerate of noise for local residents and workers, especially during unsocial hours.

Take care of all gym equipment. Misuse of any equipment will not be tolerated and could result in expulsion.

Services

Membership is a monthly subscription that allows you to attend a particular number of sessions per month. Any leftover sessions at the end of the month cannot be carried over into the following month.

Attending additional sessions over your subscription limit will be charged at the rate of an individual session (£15).

Upgrades/downgrades in membership subscriptions must be requested one day before your next billing cycle.

One-on-one sessions will be booked in via mobile (07850053686) or email (info@ovrload.co.uk).

Ovrload will be closed for all public holidays and occasional bank holidays. This is at the discretion of the Director of Ovrload.

Cancellations and Refunds

If you need to cancel a session (one on one or group), you must cancel on the app at least four hours prior to the session starting. Failure to cancel your session in the allotted time will result in the session being lost.

Failure to cancel your session or notify the Director of Ovrload that you will not be attending will result in a £5 “no show” charge.

Once purchased, services are not refundable. As a facility that specialises in rehabilitation, injuries will not be considered sufficient reasoning for not attending and fulfilling your sessions.

This is all at the discretion of the Director of Ovrload.